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Our Goals & Priorities

Our long-term Goals

L&W Cultural Alignment through ‘Build-to

1. L&W Cultural Alignment through ‘Build-to-Grow’

We must align all our colleagues to L&W’s culture & way of working. This is important for continuously ‘raising the bar’ in our performance. We do this through 'Build-to-Grow' training program.


“People without the knowledge of their past history, origin and culture is like a tree without roots”


2. Innovation & Improvement

Through continuous innovation and improvement, we will deliver higher levels of performance and superior quality services to our clients, consistently.


“If you always do what you always did, you will always get what you always got”


3. Leveraging Digitalization

Through Digitalization, we will execute key processes in effective & efficient ways, collaborate faster and achieve quick visibility into key insights.


“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change”


4. Touch & Feel Experience Centre

We will set up a modern touch & feel experience center to develop our workforce with latest training set up.


“Seeing is believing, but feeling is the truth”


5. Continuous Engagement of Partners

Partners play a major role in our success. We need to continuously engage and develop our partners for aligning to L&W's culture, and priorities. We will do this through regular engagements with our partners.


“Alone we can do so little; together we can do so much”

Our Immediate Priorities


1. Building with Integrity’

Building with Integrity’ must be followed in both letter & spirit, strictly NO exceptions on this.


“Integrity is doing the right thing even when no one is watching”


2. Keeping it Simple and Short

Keep your communications simple and to the point.


“Keep it simple and focus on what matters”

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3. Time Bound Action

Escalations raised to HOD's must be resolved swiftly.


“Without a sense of urgency, desire loses its value”


4. Developing the Second Level

Every leader has the responsibility to develop more leaders from people working with them. Hence 'Developing the second level' is must.


“True leaders don’t create followers, they create more leaders”

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5. Sustainable Development

As a responsible contractor, L&W is committed to undertake measures to minimize negative impact on the environment and subsequently reduce our greenhouse gas emissions. L&W is working on a holistic sustainability plan.


“The greatest threat to our planet is the belief that someone else will save it”

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