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MS Teams FAQs

Q1. Who and when will the group chats be made ? 

  The Chat groups will be created by designated Teams admin based on the request. A new request can be raised through CREST which will be further followed by IT team to create the teams and chat group.

 

Q2: Internal collaboration between the within individual entity or combined with all entities ?

  The idea is to manage the group chats based on the project centric and department centric, hence all the entities can be combined under the same group chat. However, if you are raising an approval from one domain and the approver is in another domain, the approver has challenge to view the files directly, hence approvals need to be raised to the same domain user.

 

Q3: If any file got uploaded mistakenly who has authority to remove the file and can I take out the file myself ?

  In the Teams and Channels, we can set the user access such as read only and read and write option. If a user is set with read level access, he cannot upload any new files/ modify existing files, where the other can edit, delete the files.

  In group chat, the files will upload to the chat are stored under files tab, once it is uploaded, it can’t be deleted.

 

Q4: Unable to add whoever having L&W emails in Facade team group (Invreco)?

  We can add the people from L&W into the Façade group, they can be added as a guest, it is working, have implemented in many cases, please reach out to IT team for further help.

 

Q5: Have added project members in teams. How to provide access to specific people only in channel?

  If you have added a member in team, by default they will having access to all the different standard channels created in the team, but you can create a private channel, where only selected members from the team can have access to this private channel.

 

Q6: How to use different domain in the same Teams APP?

       1. Adding Multiple Accounts:

  • Open the Microsoft Teams app.

  • Click on your profile picture or initials in the top right corner.

  • Select "Manage account" from the dropdown menu.

  • Under the "Accounts & orgs" section, click "Add account".

  • Sign in using the credentials associated with the other domain.

  • Once added, you can easily switch between accounts by selecting the respective domain from the profile menu.

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       2. Switching Between Organizations (Tenants):

  • Click on your profile picture or initials.

  • You’ll see a list of organizations you belong to (associated with different domains).

  • Click on the organization you want to switch to.

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       3. Managing Notifications Across Domains:

  • Notifications will follow the account you are currently active in, and the activity symbol will summarize the number of notifications from other accounts you have signed in.

  • If you want to monitor notifications from multiple domains, you may need to switch between them periodically.

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       4. Guest Access:

  • If you are a guest in another domain, you can still access it from the same Teams app.

  • Switch to the guest organization by selecting it under your profile menu.

 

       5. Using Browser for Simultaneous Access:

  • If you need to access multiple domains simultaneously, use the desktop app for one account and a web browser for another.

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